It is our hope that your stay will be enjoyable and memorable. To help us provide you with the best possible service, please review the following policies and understand our need to abide by them. Call or email us with any questions you may have.
Check-In
4:00 pm – 9:00 pm. Please notify us well in advance if you anticipate a later arrival.
Early Check-In
Between 2:00 pm -4:00 pm, $30 (bookable online)
Check-Out
11:00 am
Late Check-Out
11:00 am – 12:00 pm, $20 (must be requested before 10:00 am on your departure day and may not be available based on occupancy)
Parking
We offer convenient off-street parking on our grounds adjacent to the Inn. Your parking space may be assigned at the time of your reservation to ensure a space for all of our guests.
Quiet Hours
We observe quiet hours at the Inn from 10 pm to 8 am. If you are coming in late or rising early, please be considerate of your fellow guests.
Social Drinking
We allow guests to bring and consume adult beverages responsibly.
Guns and Weapons
We are a weapon-free zone. Please leave weapons locked and secured at home or in your vehicle.
Candles
As required by law and fire code, and for our guests’ safety and security, we cannot allow the use of open flames such as candles, etc.
Cancellation Policy
Every reservation we receive is important and special to us. We take great care in preparing for your arrival – from room preparation to creating a breakfast menu suited to your dietary needs. We sincerely appreciate each reservation we receive! We’ve committed to having your room ready and available upon arrival.
While we understand that life isn’t always predictable and that plans change, we request that you contact us no less than 72 hours before your check-in date to let us know of your changes. At that time, you will be charged a $30 cancellation fee per room. If you need to cancel within 72 hours, you will be charged the full value of your reservation.
Reservations for holidays, special events (e.g., Murder Mystery Weekends), and bookings of three or more rooms or whole houses have a 30-day cancellation policy.
Trip Insurance
We recommend that you consider purchasing private trip insurance if an unforeseen event causing you to cancel would result in undue stress or discomfort.
Smoke-Free Facility
The Nordic Pineapple is proud to offer a smoke-free environment. Smoking is prohibited in guest suites, indoor or outdoor public areas, nor anywhere on our grounds where it may impact other guests or pose a fire hazard. We will assess a $250 fee to your credit card for any violations of our no-smoking policy, and we reserve the right to ask you to leave the premises immediately. If the suite is damaged or requires excessive cleaning, an additional cleaning fee will be assessed to your credit card at a minimum hourly rate of $95/hour, and any damages will be assessed the value of repair or replacement. Violation of this policy also violates Michigan State Law, and you may be subject to the cost of the fine. Our non-smoking policy includes all types of tobacco, as well as e-cigarettes, etc.
Technology
Wireless internet access is complimentary throughout the inn. We request that you refrain from large downloads and streaming as a courtesy to your fellow guests and the bed and breakfast business function. We are not responsible for service outages, including provider maintenance, weather conditions, or incompatibility with your electronic devices. Please do not use cell phones or other devices in areas that might disturb other guests.
Children
The Nordic Pineapple welcomes children over the age of 5. All children must behave in a way as not to disturb the other guests, residents & business functions at the bed and breakfast. Children behaving inappropriately will be required to be removed from their suites. Children should never be left unattended on inn property. Injuries to children and damages to the bed and breakfast or other guests are the complete responsibility of the parent or adult. The bed and breakfast does not have high chairs, portable cribs, or children’s menus.
Pet Policy
For the safety of all our guests, pets are not permitted. There will be a $250 cleaning fee applied for guests bringing pets.
Photography & Outside Guests
We understand that our grounds and home are the perfect setting for your photographs, and we would love to be a part of your special memories; we do ask that you notify us in advance so that we can ensure our overnight guests are aware and that no other functions or activities will interfere. To ensure privacy, photographs of our guests are not permitted without their permission. Persons found to be on property taking personal photographs without permission or enjoying our facilities without being guests will be considered trespassers and will be asked to leave.
Special Services
Please contact the bed and breakfast before arrival to arrange any special service items. Sometimes, we can accommodate a last-minute request, but we would rather not risk your disappointment. It is best to plan ahead.
Miscellaneous
Motor homes, RVs, and trailers cannot be accommodated. Exercise equipment may not be affixed to any room surface, door, casing, or furniture.
